# Identifying the Differences Between Stationary Office Support and Mobile Work Support: A Conceptual Framework

> MeRC Working Paper #15 by Yuan and Zheng, June 2005: a conceptual framework of mobile workers, tasks, context and technology to contrast office and mobile support.

Page URL: https://merc-mcmaster.ca/working-papers/identifying-the-differences-between-stationary-office-support-and-mobile-work-support-a-conceptual-framework/

Working Paper #15 by Yufei Yuan and Wuping Zheng, June 2005.

- Mobile technologies could support work that stationary systems could not.
- Understanding the nature of mobile work is essential for effective support.
- A conceptual framework analysed four fundamental aspects of mobile work.
- Aspects: mobile workers, tasks, context and technology.
- Key differences between office and mobile work support were highlighted.
- The framework identifies research issues and guides support system development.

Keywords: mobile work support, stationary office support, mobile workers, mobile tasks, mobile context, mobile technology.