A Review of Methodologies for the Development of Intelligent Agents

Working Paper #2 by Xiaoqing Li and Ali R. Montazemi, May 2003.

• Information systems carried an increasing range of everyday activities.
• More and more untrained people became computer users.
• Intelligent agents, an AI technique, were expected to ease information overload.
• Agents reduce dialogue complexity by understanding the user's goals.
• The paper reviewed methodologies for developing intelligent agent systems.